Shipping policy
At Marlow Kitchen, we are committed to delivering your kitchen essentials safely and efficiently right to your doorstep. We work hard to ensure a smooth and reliable shopping experience from checkout to delivery.
1. Processing Time
Orders are carefully processed and prepared for shipment within 1–3 business days after your purchase is confirmed.
2. Shipping Time (USA)
For customers across the United States:
Standard Shipping: 5–15 business days
Express Shipping: 5–8 business days
Please note that delivery times may vary depending on your location and external shipping conditions.
3. Shipping Cost
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Free shipping is available on orders over $70
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A flat-rate shipping fee applies to orders below this amount
4. Tracking Information
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking information to monitor your delivery status.
5. Shipping Delays
While we work hard to deliver your orders on time, shipping delays may occur due to holidays, weather conditions, carrier issues, or other unforeseen circumstances.
We appreciate your patience and understanding during these situations.
6. Incorrect Shipping Information
Please ensure that your shipping details are accurate before completing your order. Marlow Kitchen is not responsible for orders delivered to incorrect addresses provided by the customer.
If you need assistance with your shipment, our support team is always here to help.
Email: support@marlowkitchen.com